Welcome to Pepper Spray Lanka. By accessing or using our website (www.pepperspraylanka.com) and purchasing from us, you agree to the following Terms and Conditions. Please read them carefully.
1. General
This website is owned and operated by Pepper Spray Lanka. These Terms govern your use of the site and your purchase of products from us. By using this site, you agree to comply with all applicable laws and regulations in Sri Lanka.
2. Product Use
Our products are intended solely for personal self-defence. The misuse of pepper spray for any offensive or illegal purpose is strictly prohibited and may result in legal consequences.
3. Orders and Payments
We reserve the right to accept or reject any order at our discretion. Prices listed are in Sri Lankan Rupees (LKR). We offer Cash on Delivery and may offer additional payment methods in the future.
4. Delivery
We have partnered with Sri Lanka Post to provide secure nationwide delivery. While we strive for timely delivery, delays due to logistics or external factors are beyond our control. There are no additional delivery charges for standard orders.
5. Returns and Refunds
We accept returns of unused products in original packaging within 14 days of purchase. Customers are responsible for return shipping costs. Once inspected, a refund will be issued to the original payment method. For full details, see our Refund and Returns Policy.
6. Warranty Disclaimer
Our pepper spray products are sold as-is without any warranties, expressed or implied. We do not guarantee the effectiveness of the product in all situations and are not liable for any misuse or damage resulting from its use.
7. Limitation of Liability
Pepper Spray Lanka is not liable for any direct, indirect, or consequential damages arising from the use or inability to use our products. It is the user’s responsibility to understand how and when to use pepper spray safely and legally.
8. Privacy
We respect your privacy. Any personal information collected during the order process is used solely to fulfill your order and provide customer support. We do not sell or share your data with third parties.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically.
10. Contact Us
For questions regarding these terms, please contact us:
📧 Email: [email protected]
📱 WhatsApp: 0740293208